Very poor customer service at the Middlesbrough store. Finding the perfect dress was easy and the staff were very helpful. When it came to the sale of the dress staff were very forceful with additional extras. Literally had to tell them ‘ no thankyou ‘ over 20 times and be quite firm. Completely ruined the wedding dress shopping expieience it felt as though it was all about the money. You also get charged £12.00 for a bag to take your dress home if isn’t included and you can’t buy it without. Currently waiting on correspondence from customer services regarding the poor argumentative challenging attitude of the staff.