The customer service is very bad in this bridal shop. Definitely not recommended to waste your time and money there. A group of them kept chatting random stuffs while they were packing everything I bought. I waited for quite a while until they finishing the chat. Staffs then gave me a wrong under skirt but didn’t want to admit that. (I found out when I got back home, the items in recipe were correct but not the one in box.) They requested me to travel back to the shop to make the exchange. They had told me to post my wedding dress to me while I paid in the shop, but because of the wrong skirt they gave, they decided to hold my wedding dress in shop and requested me to go and collect it. If it wasn’t because of that I don’t have enough time to look for a new dress I would definitely just ask for a full refund rather than spending all my time, money and effort to “pay” for a mistake they made.