Went to wed 2 be today in Norwich and the customer service was shocking. I was looking for flower girl dresses, asked to try one on my daughter and were pointed to the changing rooms. Then asked questions and the lady didn’t want to know and wasn’t helpful at all. Told me all flower girl dresses no matter what age come in the same length so i wouldn’t benefit much from a smaller size. So apparently a 1 year old is the same length as a 6 year old. I honestly can’t see this being correct. They only had 1 of the dresses I wanted but the stitching was coming undone so she offered me a little bit of money off and I accepted, she she ring it through , I paid and the discount wasn’t out in. When I asked she then said it was too late as they can’t do refunds so there was nothing she could do. Honestly so pleased I never went there for my wedding dress and was not a special experience at all. The dress I got my daughter is stunning but customer service was terrible .