After a bad experience at the MK store with a rude assistant to help me, the manager tried to turn it around and managed to track down the dress I had seen online at the Northampton store. When I went to the Northampton store they had other styles that I liked which I put a deposit down on. I bought my mum back to show her the dress I liked, the store couldn’t see me due to staff shortage, even though my deposit was due to run out. No customer service, very disappointed. My whole experience from start to finish was appalling! They just didn’t care about you as an individual!