I went to the Hinckley store. Tayla the lady helping me choose a dress was fantastic. I'm not the best at describing what I wanted and had no idea what would suit me. She was very attentive and patient. The 4 dresses she picked out for me were nice but not me so she suggested that we look around and see if any of the dresses caught my eye to try on. This is where it went downhill. One of the other ladies followed us around the store checking the dresses we dared touch and look at (through the dress bags). My sister chose another 4 dresses for me to try on that deviated away from the style that I thought I wanted as that style hadn't worked for me with the previous dresses. The same lady that had followed us round then had the audacity to ask if I needed to try all of the dresses that we had picked out (4) as they were going to be a brides wedding dress one day. I'm going to be a bride, we did not just go there because we were bored! It completely ruined what was supposed to be a magical day, picking a wedding dress with my mum and sister. I was ready to walk out and spend my money elsewhere. Had it not been for Tayla's attentiveness I would have done. It turned out when the dresses were taken out of the dress bags, I did not like 2 of them, however it gave Tayla the opportunity to pick another dress that was absolutely perfect. I ended up buying that dress and all the extras. It's taken me a week to write my review as it still makes me angry that we were belittled by the one lady and followed round like shoplifters and has left a sour taste when I think about my dress. I am in 2 minds as to whether to return the dress as it just doesn't hold happy memories and I don't want it to taint my big day