My experience in the wed2b store was fantastic All the girls were lovely my consultant was lovely we left please and originally left a glowing review. I go fort dress alterations a couple days and get a picture up online of my dress only to find my dress should I’d had a bow attached to it and my dress doesn’t, I bought a belt in store to give my dress an added extra, had it come with the bow it should have and that I’d technically paid for I wouldn’t of felt the need to get the belt. Contacted customer care and explained that their error had actually cost me most, explained I couldn’t send the belt back because it had now been sewn onto my dress, basically just got told they are sorry and the bow that they have found in their store that belongs to my dress will be shipped out to me, after they at first wanted me to make to make the two hour round trip to go get it. I explained the bow can’t be added now because of the belt it’s the extra I’ve spent on a belt and the fact they let me leave with a bit of my dress missing but no one seemed to care much. It’s such a shame because the girls in store were so nice But the customer care and lack of any kind of compensation for my extra money I spent when I absolutely shouldn’t have had too, well it was shocking to be honest.