The service we received was very poor. Considering this is meant to be an exciting time to share with my bridesmaids we left highly frustrated and dissatisfied with our experience. We made it clear when checking in that we wanted to do a bridesmaid trial and accessories appointment, I was looking for veils and belts. We tried the bridesmaid dresses on and they were made to take them off and go to the back of the line before trying on the accessories. This made no sense as the bridesmaids had to get out of the dresses and then back in them for the accessories trial. I then chose a veil that cost £150, I was told that I would have to buy a protective bag for it which I was shocked wasn't included for something of that price. Then on saying I was happy to purchase this I was told they'd sold out of them and there wasn't anything but a paper bag they could give, even though I saw plenty of protective dress bags under the counter that could have been used. It was a terrible experience, one of the bridesmaids is getting married next year and she made it very clear she would never be going back there based on the experience we had.