An absolutely horrific experience at the Norwich store. I went in fully knowing it would be a different bridal experience and that the dresses were ‘off the peg’ but the problem is not with the dresses or process, it is actually the awful staff which are clearly so desperate for a sale that they will take advantage of nervous women so keen to find ‘the one’. At first, the sales assistant was pleasant and friendly, telling me Wed2Be is so great because they don’t have allegiances to any designers and they don’t work on commission but it quickly turned into the most awful experience with staff so desperate for a sale they would do anything. Throughout, little comments here and there tried to apply the pressure. Then later when I felt I liked one more than the others (but was still very unsure and not convinced) I was bombarded with comments trying to scaremonger me about my ‘lack of time’ and that I would not be able to get a dress ANYWHERE else. Even when I said I just needed to go and have a coffee and think about it at least, 2 women sales assistants ganged up on me, telling me I wouldn’t find anything better and that the dress could be gone by the time I returned and did I want to take this chance when this was my ‘only hope’ (at this point it was 4pm on a Sunday and the shop was empty). Telling me I could return the dress so I should just buy it. When I caved in and said I would buy it, just to try and get out of there, they then added on the slip undergarment, belt and veil and said I couldn’t buy the dress without one of their ‘lovely’ box deals where you get presented with a ridiculous price for a couple of tacky boxes and a cheap ‘bride’ robe. This added on hundreds of extra pounds! When I again, said I didn’t want any of this and didn’t the dress at least come in a bag? They said no, they wouldn’t accept the return unless it was in the boxes and they were not refundable. When I then tried to firmly say no, that I wasn’t sure and I wanted to leave, they again told me that I was sure about the dress earlier, that I was just about to buy the dress a second ago and tried to analyse why I was backing out, was it just because I was nervous about getting married and not the dress!?!?! When that didn’t work, they tried to convince me to place a deposit ‘at least’. Since then I have been to a lovely boutique in Norwich and had a much more pleasant experience where I wasn’t pressured one bit. I would NEVER recommend Wed2be.