I found the entire process very easy and convenient. The price paid was at the top end of trade quotes so again we were very happy with that element. The overall experience was a lot more pleasant than I was expecting, when they came to collect the van it was a matter of looking over to ensure that it was as I had described (point to note, tell the truth about your van or they will have to knock the price down, that is not their fault just be honest) then they transferred the payment to my account which I could see within a few minutes and then they took it away. Great bunch to deal with