Books collected 31.07. Opted for payment by cheque. All books accepted for £58.83 payment. Notification on 7.08 payment had been processed 15.08 - cheque still not arrived. Waiting until 21.08 to see if cheque has been lost in Royal Mail systems as ‘We Buy Books’ won’t cancel the cheque and change to payment by bank transfer until 21.08. We Buy Books state the 10 day wait to see if the cheque is lost is advised by the Royal Mail. It’s a shame We Buy Books don’t care enough about their customers to do something before the 10 days to ensure payment is made promptly in every circumstance. To advise that payment by PayPal / bank transfer is a safer, better option is all well and good. It is certainly no consolation to customers who have opted for payment by cheque and have experienced problems. Only time will tell if payment is made without further hassle and inconvenience but it feels criminal that a company can treat their customers in this way.