I was asking for a refund and they want to wait for 45 minutes because they should check the Magic Mouse after a 20 minutes queue . They say this is the policy ,but when I was buying I didn’t sign any policy and nobody was checked that Magic Mouse to show me if is working . They say to come next day because I didn’t have time to wait to them procedure on my time . Also I got many policy’s like trading my time to wait to have my money back . Is the first experience with cex , I will never come back and I will never recommend this . Tomorrow I will go back and I am very curious of the answer ? Cex Swindon