Purchased an Xbox One X console from CEX, however upon delivery the disc drive would not play standard DVDs. I returned this via their online returns address as advised to by Ramson however upon inspection they have chosen to completely ignore the fault and send me the console back saying they "Could not verify the fault". If they had put any DVD in the disc drive, the fault would have been incredibly apparent so it is clear this was not done.
They are in breech of consumer rights when returning electronic goods and in breech of their own return policy.
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.