I closed my account on 6th April because I have been monitoring their performance against Nutmeg & Evestor and Wealthify were the worse on a like for like basis. Worryingly, I called on 17th April to find out why I had not received my money (they say on their web page it takes 5 days to sell your investments and another 5 days for the money to hit your bank account). I was told that thy hadn't even sold my investments and couldn't confirm when I would receive my balance. I was then offered 75% of my balance now and the rest to follow!!! I refused their 75% offer and spoke to the FCA who advised that I raise a formal complaint with Wealthify. I then phoned Wealthify again on 17th April and was then told that the time to close an account was 10 working days. I explained that it didn't say that on their web page and didn't make sense since they say it takes 5 days to sell your investment and they had already had 7 working days and by their own admission had not sold my investments in that time. So their new benchmark of 10 working days expires this Friday and I look forward to receiving my investment back, which BTW amounts to less than £1K. Unimpressed and always concerned when returning investments are delayed.,