Had wefix out earlier today to fix my Samsung s10 5g screen, less than 10 mins they came out saying they can't repair as the motherboard is faulty. The phone was still turning on previously so I was a bit confused, they left and said I'd receive a refund. Then I got an email saying the refund would be processed less my £59 call out fee. I wasn't really happy with this as they sat in the van for hardly any time at all then I'm expected to pay £59 for no repair! Phoned customer service, they advised it was in their terms and conditions but not highlighted unlike the statement if you're not in! Offered no resolution and I'm now left with an "expensive paperweight" according to the technicians. Would give zero stars if I could