I've used webuyanycar twice before. They always reduce the initial valuation, that is a given. However, on this occasion we agreed the sale for £17,300 after an initial offer price of around £17,600. They have subsequently performed some after sale checks the following day and decided that the vehicle isn't worth what they have agreed to buy it for. They have withheld payment and reduced their offer to £9,000 and otherwise want to send the car back to me. Basically, they have set the 'legally binding contract' up to allow them to do whatever they want. I am not a motor trader. I'm a member of the public and expect the contract to protect me. Disgraceful practice. Will never use again and will be making a formal complaint.
16/10/22 - Further update. The company fail to do their due diligence (what amounts to a basic admin task for them) and then blame the customer for not knowing information that is only available to the trade. I suggest that anybody reading this review avoid using webuyanycar at all costs. Blaming the customer for their bad practice and poor admin processes is really not good enough.
1 year ago
webuyanycar has a
4.4
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