Booked on there website, was straight forward and getting a quick appointment. I've used WBAC previously and didn't have many issues and I knew that they inspect the car very well. This time I went to the Maidenhead branch, which was not sign posted, after getting in contact to get directions I met the guy dealing with the cars for Maidenhead, He inspected and drove the car said it was immaculate as it was a new car about 10 months old. He asked me what I got offered online, so I said how much and he said well we would have to say there are a few stone chips on the car, EVEN THOUGH THERE WAS NONE, I asked why and he replied well that's just how it works, we need to take some money off the quote I recieved. I argued why even though there wasn't any damage and it's immaculate. After agreeing, he went to check the mileage and then came back saying the HPI check came back as a different model and it would be £2k less than what I got offered. I've seen them use this scam in the past but thought they would have stopped this practice. Please avoid this place with a barge pole.