Took my car to WBAC in Linwood. Young guy went over the vehicle writing off five panels due 'scratches' but could not give me a quote as I did not have my driving licence. I pointed out car was 16 years old and the marks were minimal. He gave me a ball park figure for the car which was considerably less than the 'on-line' quote but also spoke about the 25% he could give me on top of the low figure. We agreed that I would go back at 17.30 - by which time it was cold and raining heavily - and I was there at 17.15. Despite several calls to the number and two voice messages I had no response. At 18.00 I decided to call it quits when the guy appeared and asked me to wait for another while as he was buying another car. I declined. The guy was very polite but working on his own in dreadful conditions. I will avoid in future and I would advise others to do the same.