I had a quote and expected to get somewhere near it. I had to travel 30 miles and my daughter followed me in anticipation of taking me home. Not so! The car is immaculate just a couple of little marks on an alloy wheel ,Audi A5 cabriolet , full service history etc ,again as with other customers the offer was nearly £800 below what they quoted. He couldn't defend it when I asked him for a rough breakdown on the cost of the wheel repair . Obviously working to a directive of some sort. Oh final comment from the guy at Worcester was if you could find a better price good luck !! That's exactly what I will do and never use this crowd of rip off merchants again. My advice ,don't bother wasting your time ,they think your desperate !!