I wanted to express my appreciation for the exceptional customer service I received from your team recently, especially to Jess and Lorna. Jess helped us to plan for our travel itinerary. We reached to wayfairer through the internet and she responded to us quickly with all the details on our concerns. We have problem with getting the entry visa. Jess and Lorna help us to sort it out even during the Christmas Holiday. From the moment I reached out with my inquiry, Jess and Lorna were prompt and attentive in addressing my concerns. I am incredibly impressed with the level of support I received. They organised with a great hotel and professional game driver to us. We enjoyed our trip very much. I will not hesitate to recommend your company to others based on the outstanding customer experience I had.