Chris Harper-Dukes
Wayfairer organised our 19-day safari experience and we had an amazing time!! Rwanda - Kigali, Gorilla Trekking in Uganda, safari in Ruaha National Park,Tanzania (including a sunrise hot air balloon trip), safari in Nyerere National Park Tanzania and a super relaxing time at the end on Mafia Island. This was the first time we have used Wayfairer, and I’m sure won't be the last. We'd done some research beforehand and originally approached 3 travel companies to come up with an itinerary and quote for our trip. I can honestly say that Maggie - our consultant at Wayfairer - was the only one who really listened to what we wanted to achieve and importantly our budget. Maggie quickly came back with an excellent itinerary, of course, this chopped and changed a bit as we refined the details, but nothing was too much trouble. For the Uganda leg, Maggie encouraged us to book the Gorilla “habituation” experience, which was a great call, as we were able to spend much more time with these magnificent animals. All the accommodations, drivers on the ground, guides etc that Wayfairer organised were excellent and the whole trip went off without a single hitch. A great example was the “4 Gorilla’s Lodge” they recommended to stay in for our Gorilla trekking – it was super comfortable and literally a 5-minute drive from the Bwindi National Park HQ, where the treks start. A real positive compared to others we met who had stayed in lodges well over an hour’s drive away! We really liked the online multi-media itinerary that Wayfairer put together and it was great to share this with friends and family before we went. Once the itinerary was finalised and booked, the incredibly useful and helpful Wayfairer concierge service kicks in, providing all the information (visa requirement, vaccines etc) you need to ensure a smooth problem free trip. For our contact – “Toon” - no question was too small and they were always promptly answered. We had such a great time on this trip, that after the gorillas and safari, we felt compelled to send email updates and photos to Maggie and Toon – never done this with any other travel company! A great trip, super well organised – well done Wayfairer! Where to next?
5 months ago
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Wayfairer Travel has a 5.0 average rating from 461 reviews

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