Christopher Gower
We recently stayed at the Waveney River Centre and I can't say we were enthralled by our stay. The location of the park is lovely and in a really idyllic part of Norfolk. The accommodation is adequate and the addition of a hot tub and a super king-size bed a nice touch. There are some other nice touches to the lodge as well like the roll top Bath and the walk in shower. Unfortunately there are some of the finer details missing. There was a lack of cooking untesils and equipment. We had to buy some bigger glasses and baking trays as there wasn't any. On arrival we had 2 saucepans, these were both ruined. A quick phonecall to reception and this was rectified so that's a plus. The cleanliness of the lodge wasnt great. There was cobwebs in most rooms, popcorn down the back of the sofa cushions and bits of a razor behind one of the sinks in the bathroom. There was other bits that my wife noticed too that just pointed towards a lack of general cleanliness smeary mirrors etc. There appeared to be a problem with the water in our lodge as the water kept running yellow in the bathroom. It rectified itself if you left the tap running but this is something that definitely needs looking at. We were also at the end of the park, they are due to start phase 4 of the park soon. Currently this is a dumping ground for old mattresses, fridges etc it has been fenced off but you still know its there so not the most ideal neighbour. Also at the end there is a large nest of small wasp like insects, again not ideal. The accommodation was very warm, I know there's not much you can do about this but some fans or air con would be nice. A few of the days we were there a local farmer had done some muck spreading which created a awful stench not your fault I know but our choices were sweat out with all the windows and doors shut or suffer the stench and the constant attack of mosquitoes. On our last day at the park (Thursday) we went to use the pool at around 1600 like we had most days only to be told that we couldn't use the pool as it had been booked. I understand that in the off peak season you need to make extra revenue but there was no information that we were aware of that said when swimming lessons were on and also as paying customers don't expect to be told we can't use the facilities. Also the changing facilities in the pool are lacking. One family changing room between a whole camp is poor, the changing table for babies is knee height, not fun when your 6ft 5in and your 7 month old baby has just discovered the joy of rolling and wiggling. Also the light in the room is constantly flickering, probably not ideal if your epileptic. Unfortunately the above slightly put a dampener on our holiday and we won't be coming back in the future.
4 years ago
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Waveney River Centre has a 4.3 average rating from 2,375 reviews

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