Helen Lenci
We did not enjoy our short stay here. There was nothing to do and We found staff to be un helpful.
Food at the pub was inedible and the shop poorly stocked. Things were closed before stated closing times. The Swimming pool decided to have session times due to numbers but this was not conveyed to guests so we could book. Instead we turned up with kids dressed up to swim and all the equipment needed for swimming only to be turned away. I wouldn’t mind but i asked in reception several times about pool opening times if you needed to book etc so this sort of thing would not happen.
Changing rooms couldn’t cope with amount of people coming out at same time resulting in my son being hit by the toilet and entrance door several times whilst getting changed.
The actual lodge itself was lovely. Very clean and Well stocked with everything we needed.
We loved the hot tub. But again it did not say in the instructions how to turn the temperature down.
Even on our last morning whilst packing the car staff were hanging around an hour before dropping off towels for the next guests, sorting out the hot tub.
We felt rushed out and under pressure.
I feel like the whole place was quite unorganised.
Posted 11 months ago
Waveney River Centre is rated 4.34 based on 1,322 reviews

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