Louise Binns
The setting is beautiful and lovely and quiet with great views but sadly we felt that the facilities let it down. The pool was in need of a facelift and we unfortunately had a few problems in our lodge. The dishwasher broke, then the hot tub and the front door. These were all fixed quickly and the staff were great but it was an inconvenience on our holiday and annoying when it was one thing after another! We paid extra for the hot tub and it had a leak! After it was filled up again the jets didn’t work very well and it wasn’t all that warm either. Also we were annoyed when we arrived as we had been told beforehand that online shops weren’t allowed onsite so I did a click and collect which my husband drove an hour to collect when we had arrived. Whilst he was out a sainsbury delivery pulled up outside our lodge and delivered to the lodge opposite! Very annoying for us and 22 miles of petrol to Lowestoft to collect our shoping when instead we could have had it delivered and my husband start enjoying his holiday. I’m sad to say we wouldn’t recommend it as we have done with other places we have stayed. Sorry.
5 years ago
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Waveney River Centre has a 4.3 average rating from 2,375 reviews

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