Elaine Bennett
This was our first Lodge/ hot tub short break - a surprise getaway for my husband from me for our wedding anniversary - I don’t think the accommodation can be classed as luxury as it was tired and in need of freshening up which I believe is happening now - the sofa had a large rip in the back, the tub chair looked as though it had been repaired a few times and was looking a bit shabby, the dining table had scorch marks on it and the table mats need to go in the bin. The hot tub cover was ripped and there was a used ‘band aid’ plaster stuck on the railings at the back of the hot tub. The TV in the lounge did not get a good signal on the first night but after reporting it to reception the next morning it was quickly sorted. When I reported the damage to the sofa and chair. Reception and housekeeping said they were aware and that’s when I learned that after our stay the lodge was getting a makeover - I felt disappointed staying there. Hot tub was lovely and bed comfy with lovely bed linen. We arranged a slightly later checkout due to my husband’s medication and we were very grateful for that. I would come back but next time would expect luxury to mean luxury.
5 years ago
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Waveney River Centre has a 4.3 average rating from 2,375 reviews

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