I used to like and trust them. No longer I do. Rang to get a quote on something that was pretty straightforward but instead of getting the price I was told that "normally we would do it for such and such". When asked what that would depend on i didn't get a reasonable answer but still brought the car to the garage. Having finished the work the man asked me what quote I was given and when I said that there was no exact figure he charged me the upper price they mentioned on the phone. Did not feel like I wanted to argue as surely if the price is not fixed then one can be charged whatever. I now feel been ripped off but have learned my lesson and certainly will not return.