ABSOLUTELY APPALLING ASHFORD BRANCH My daughter was there today to have her exhaust looked at and a strange knocking noise coming from underneath the car, initially they said there could see nothing wrong, my daughter then advised them to take the car out for a drive, this confirmed the awful noise and gave them some indication as to where the noise was coming from, they subsequently repaired a spring and also fitted a new exhaust. My daughter got 1/2 mile down the road and the car would not move she was left blocking a lane on a major round-about, after many attempts she eventually got back through to the branch and they wasn't sure what they could do, they did send someone out to my daughter, he got in the car and started it up and said there is nothing wrong with it, my daughter then went on to say, "put it in gear and try and move it" , the young chap did this and promptly said the clutch cable has gone and there was nothing he could do, he then got back in his vehicle and left her blocking the lane, very upset and anxious about what to do next, I advised her to call the RAC they said she would have to call the police to have the car moved from the roundabout, I left work and drove to her not wanting to take up valuable police time, we were able to push the car to the nearest lay-by and ring the RAC for their assistance. I then went back to the branch I was extremely angry that the lack of common decency from the young lad who visited her, the manager said to me "the car would not move" , I informed him that the car does move because I have just driven 15 miles to be with my daughter and push the car to a near by layby, I am disgusted at the lack of common decency and how does he feel it's ok to leave a young girl stranded on a round about and not even offer to push the car to one side. It all seems very odd to me that only half a mile away from the garage that this happened, I am not a mechanic but do have to question whether there was some small error from the garage, as the car did go into gear when we started and it it just wouldn't move I don't feel this was a clutch cable issue, I am waiting for the RAC to attend and confirm their diagnosis of the issue, I have tried to call Watling Tyres head office but the number on line does not appear to be working. !!