I rarely give poor reviews as I consider myself to be realistic when it comes to business challenges. However, on this occasion I find that I am unable to give a higher rating. I chased for an update on my order when it did not arrive to be told they were awaiting the item to come back into stock some 8 days later. Adding this on to the time I had already waited was disappointing. No apology was given. I asked if they could guarantee my water butt would be sent out immediately stock came in, but no response to this. I chased again and was told delivery had been put back again. No apology this time either! My water butt has now arrived and I am happy with the quality. Had the delayed stock communication been handled better, my review would not have been so poor. Please consider your customer a little more when delivering bad news.