I have unfortunately had recently suffered from a very poor experience with Wash Doctors. I booked a bronze valet for my Porsche Macan. I have used this company in the past and whilst we had an previous issue where some damage was done to my car with on a valet, they accepted responsibility after some back and forth email exchanges and paid towards the damage. I was therefore happy to try them again as the issue had been resolved and had used them over the past few months without issue. Whilst the last valet wash itself was of a good standard and the person who carried out the valet generally did a good job, they managed to jet-wash one of the metal badges on the side of the car off - which was a similar issue to the one that I experienced last time - surely some extra care should have been taken? Whilst I am not suggesting that this was done deliberately, the valet left the badge on the inside of the car and didn't mention to me that it had come off after he had finished with the car I did not initially notice that the badge had fallen off, I subsequently gave him a £5 tip after the first superficial inspection, at no point did he mention to me that the badge had come off and I was very disappointed that he let me give him a tip without disclosing this. What was even more disappointing was Wash Doctors response to the issue. When I contacted them to explain the situation, they completely 'washed' their hands of the problem, sent me their terms and conditions and tried to argue that the work was carried out via a third party and that they will take no responsibility for this persons actions. ***I would urge caution to anyone using this company as if there is any damage done to your car during a valet, Wash Doctors will try to absolve themselves from taking any responsibility. BEWARE!!!***