Did not realise they manage 3rd party contractors rather than their own fleet. Found experience weird as the person who turned up was unprofessional rude to my neighbour and brazen but overall did an ok job. Was 4 hours late to being with I had to chase the booking. Arrived at end of day. Had no water so I had to fill 25 litres. Demanded to use my toilet for 20 minutes which I covid I found really uncomfortable but was I going to deny him? Took 3 hours on my car (booked 2) which was in a bad way but didn’t apologise for taking so long and I needed my child to go to bed it was all very weird. Car came up ok but was nearly expecting perfection given the amount of time and overall it was good but could still see areas he hadn’t treated and he didn’t use methods that I thought would be more effective than just hoovering. Upholstery came out spanking new though. Overall I’m still confused about my experience. Felt as though more professionalism was needed I would have liked someone in a uniform rather than tracksuit trainers smoking outside my house for the money I paid. But maybe I’m being snobby?