N.B. I have created on FB group for the purpose of holding this company accountable in court fb / groups / vehiclewarrantyscams please share your story there and get in touch. After only owning my current Jaguar XE for just two months (financed through Zuto with the additional three year "Gold Level" cover provided by Warrantywise). I had a message on the Dashboard stating "Incorrect Diesel Exhaust Fluid Quality Detected: No engine restarts after x amount of miles". I topped up the Ad Blue and ran for a while to see if it would clear, but no such luck. I contacted Warrantywise who advised that I get the issue diagnosed and request a repair under warranty by getting the mechanic (Jaguar specialist) to complete the online form and submit the diagnostic test results. This was all done according to instructions received (note the car is under 100,000 miles and under 10 years old and this matters with regard to what is covered). The problem turned out to be the turbo bearings failing (covered by the warranty). The mechanic mentioned that the seals and oil pipe would also need replacing with a number of other parts to the tune of £3900. Warrantywise flat refused to payout or provide any recovery services or hire car. They stated that the oil seals failing is this issue and therefor not covered. The mechanic at the "Jaguar Specialist" then (on my request after a lengthy conversation) replied to Warrantywise with a professional assurance that the seals were not at fault and that the fault was the bearings. Warrantywise (having not seen the issue and despite receiving all the technical data and full diagnostics report) dispute the specialists findings and still refuse after escalating. I have read about many similar instances of injustice on this site alone. I am taking them to court and both myself and my solicitor would like to hear from anyone with similar stories where warrantywise have blatantly disregarded claims in breach of their terms and conditions. I have created on FB group for the purpose of holding this company accountable in court fb / groups / "vehiclewarrantyscams" please share your story there and get in touch.