DONT BUY FROM THIS COMPANY. Read all reviews first. Recently bought a greenhouse from this business. first of all they forgot to load the item on day one. week later it arrived. the lorry was bursting with items and most bowed under the pressure. There was a lot of small fiddly pieces with this item and after reading the reviews (to late I might add) a lot of the excuses where that the customer hadn't sealed the item. So stupidly i thought as there was so many pieces and a lot of areas that were going to be exposed to the rain then i would seal the wood before i build it to i know its 100% sealed. Now the time comes to put this together. well with the naked eye its not to bad, but when you need to assemble this really matters. most if not all the wood is like a boomerang. so good job i sealed first. the screw sizes do not represent what is in the package sent. so you have to guess which screw to use. So sent an email in and was told in a reply that if this is an issue they would collect and refund. Great. So i call up and told that i should not have been told this and that this is not the case because i have stained and sealed the product. But to take pictures of all the pieces that are at fault an email them in and they will look to replace. This would prob be near on 100 pictures! The girl on the phone then started to huff and puff as she was i can only presume done with my complaint. So i asked a manager to call. manager has called and basically told me to go to trading standards and financial ombudsman and let them deal with it and she then wants to terminate the call. I asked for the company directors details, with again a new huff and puff and gave me his name which i virtually had to force out of her. I have also spoken to their finance company about this whom are far from impressed by their attitude. what ever you do avoid this company as all they care about is the money and that is it. Oh and don't forget all the company huff n puffing, because as a customer that's your worth!!!