I thought that Waitrose was a reliable store with good customer service, but no longer hold this opinion. I ordered an item from the entertaining section for Christmas, which I incorrectly thought was guaranteed to be delivered. Customers are not permitted to alter orders from the entertainment section after a certain date, guess what? ……Waitrose can! I was sent a substitution, not notified and after complaining was patronisingly given instructions on how to request to ‘refuse substitutions ‘ on online orders! Not good enough, Waitrose.
1 year ago
Waitrose has a
2.7
average rating
from
618
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.
Related Photos & Videos
