Your invoices are probably the worst I have to work with, lines for customers are not grouped together so it makes it very difficult to work out what is being charged for; and your refund lines are awful - the value of the refund was added to the invoice and then subtracted so the overall effect was that the refund was not applied.
When you finally sent a Credit Note for the refunds there was no customer reference on the credit note.
Please look at your invoicing and see how it can be improved to simplify how it is presented
3 years ago
Infinigate Cloud has a
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