Purchased my New car from them March last, all good but then....last week for the first time I telephoned service dept "Amanda" to ask a technician a question about bulb changing, she said, " They are all too busy and Customers usually BOOK In to change a bulb as its a tricky job...WHAT ! So I asked could I have a one minute call back please as its a simple question....." They are very busy so I don't know when" she said. Needless to say..No call back, however....I contacted elsewhere and got an immediate helpful reply, so, NO future business with Vospers from me and as for servicing under warranty...Elsewhere using Manufactures parts ! Sad really as your Sales department Salesman was GREAT !