I purchased from Vollers for my Wife's birthday. The original order was placed, and after a short while a lady phoned to say the size was out of stock briefly. She gave me a timescale of a few days which was efficient but I elected to order the next size up which was in stock. Good customer service. I had elected to have the item gift-wrapped. This was done by hand, and the tag handwritten. My only wish would be for the garment to be in a beautiful Vollers box and with a printed card in an envelope. Many expensive garments I purchase come in a box which allows them to be stored much better. I would ask Vollers to go to this extra mile. Even if there is a cost it would add further gravitas to a respected, quality product. Happy to support an English company with great pedigree. 👍 get boxes!!! I expect it for my next order.