I ordered a heating device directly from their website with clearpay. I had to cancel the order one hour later because of the very negative reviews on Amazon. Vitality 4 Life did not cancel the order on my clear pay account After several emails, I had to open a dispute because I had to continue to pay them for a product I did not receive. No customer service. They may run on AI as I received email replies from a ''manager'' supposedly taking urgent action but no action. Avoid this company at all costs, they have very negative reviews on Trustpilot. check them first.