What a horrible company! We had our eyes tests and I had my glasses done by them. The test was ok but getting the glasses was a nightmare. They tell you in person it'll take up to a week and that they'll send a message to let you know they're done. None of that happened and when you call them, they never pick up (at any time in the day). And when my partner managed to contact their Headoffice, spoke to someone called Paul who was very dismissive and didn't want to hear anything we had to say and then hang up the phone. And that was the Headoffice!! Shocking!! But I suppose that reflects the entire company. I regretted going to them and will avoid them in the future. My partner had the glasses done at Specsavers and has got them, while two weeks now and I'm still waiting.