Customer service is horrendous! Quippy recorded voices do not make up for not getting the help you need and waiting 20-30 minutes on hold before you get passed back and forth between teams. I have spent hours on the phone with Virgin only to end up with no result when they promised I would be receiving my SIM deal in the mail. Then... NOTHING! I don't enjoy being angry because all I wanted is a bloody SIM for my phone! It should ot be this ridiculously hard!
5 years ago
Virgin Media Mobile has a
2.3
average rating
from
31
reviews
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