Workplace gifted a £50 Virgin Experience meal and a cocktail for two voucher for London Steakhouse Co. Thought I’d treat my pregnant wife to a nice Friday night steak meal. To my shock horror, I ended up spending £100 on top in a nice #scam set up by both companies. A ‘treat’ for my pregnant wife turned sour. On complaining, Virgin Experience Days responded in typical fashion saying, 'Oh but the T&C's said to avoid Friday and Saturday'. None of this was mentioned on the voucher itself. Apparently when you book online, they mention that you are going for the 'Alacarte' experience and £49 will be deducted from the total bill. I should've noticed this when I was making a reservation but I went purely by the trust of what was said on the voucher. As far as I'm concerned, I was gifted a voucher for a three course meal and a cocktail for me and my wife. I just went with it. For the money, the total bill for the average food at London Steakhouse was around £150, go to the awesome Smiths of Smithfields or Hawksmoor. And definitely avoid the 'Virgin Experience' voucher. The restaurant is average at best and I noticed a trend in this. This Virgin Experience is normally a tie-up with average restaurants and Virgin probably get a commission on anything extra that you pay. Most recent Virgin tie-up for eg. is with Atul Kochchar who was sacked recently from Dubai for an anti-Islamic tweet. A bit desperate there Virgin. What angers me in all this is this - 1) The voucher was a gift, it clearly says what it says as per attached. I go by the trust of what is said and not what the 'fine print' says. Which isn't on the voucher by the way. Conveniently these guys have not included it on the voucher. 2) Virgin's response was poor and along the lines of 'You should've read the fine print' 3) I have accounts with other Virgin Products. On the back of the service received here, I will be moving this to a better supplier. 4) Their Social Media department go out of their way to delete genuine customer complaints/ gripes. Shambolic! The point here isn't about the money. The point is the principles by which Richard Branson's Virgin brands operate. Their broadband/ media services are poor, Train services are poor, Airlines pretty average and now the 'Virgin Experience' days. I suppose they go by their name 'Virgin Experience' If you think about it, nobody has a clue on what's about to happen. I'm going to go out of my way to avoid ANYTHING offered by this sham company.