False advertising. Bought a rafting trip for 6 that included lunch. The Virgin Experience website and my confirmation showed lunch WAS included. Tour operator said lunch was not included. Virgin said that they would take care of it. After a few emails asking for screenshots of where lunch was listed as included (which I provided), they stopped responding.
8 months ago
Virgin Experience Days has a
3.9
average rating
from
2,205
reviews
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