I wish I could give them zero stars, you cannot Email them, their bot is useless and I have now spent over 5 hours on hold on three separate calls! To add insult to injury if they don’t answer your call in two hours they cut you off! Your call isn’t important to them and I find it incredible that they can boast on their website and recorded message that it will probably take at least 90 minutes to answer your call! Customer service is non existent, they should be ashamed!
2 years ago
Virgin Atlantic Airways has a
3.5
average rating
from
10
reviews
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