I had a problem with my delivery today. Half my order was missing. I phoned VIP and got through immediately to Janet who ordered replacement items straight away. I just needed to send photos of the ripped packaging. Janet emailed me confirmation of the replacement products and then phoned me back to ensure I knew what was happening. Customer service was excellent and I would recommend VIP, both the product and service, to anyone. Thank you.
Helpful Report
Posted 1 month ago
Good Morning Denise,

Thank you so much for the great review. We are glad to hear that you are enjoying your VIP products and that you are happy with the service provided by the VIP Customer Care team. We aim to provide excellent service to each and every customer!

If you ever require further assistance, please do not hesitate to get in touch with our friendly VIP Customer Care team on 0161 413 0370 or drop us an email

Kind Regards

VIP Customer Care
Posted 1 month ago
VIP Premium Vaping and E-Liquids is rated 4.67 based on 2,242 reviews

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