I had a 10am appointment booked which failed to show. Village Heating even sent e a calendar appointment for 10am. I was then called a liar by the call taker at Village Heating when I called to ask where the engineer was. I had taken the morning off work to wait for the engineer, and Village were no help and just said they could rebook, which would have meant more time off work and more money lost. They also never called me to say my engineer was not coming as promised, and I had to contact them. Really bad customer service.
5 years ago
Village Heating Limited has a
3.7
average rating
from
373
reviews
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