Ordered a notice board 7th Oct for delivery 8th Oct - not delivered - no explanation as to why this was not delivered - told delivery would now be 11th Oct = not delivered again - no explanation - driver finally turned up 12th Oct with what was obviously an empty, damaged box - delivery refused - contacted customer services for refund as I do not wish to deal with this company again - told this would be 7-14 days - have contacted today to enquire where refund is as its now 14 days - advised it is 7-14 WORKING days - my response was - OK, but it still over 7 days - in these days of instant online money transfer, are you seriously going to make me wait the full 20 days until you refund me?? Apparrantly so - AVOID AVOID AVOID AVOID