New flagship model Viessmann 222 boiler installed in August 2023. Nov 2023 it developed a fault and required the installer to replace the pump. Apr 2024 another fault left with no hot water or heating. Although connected to the internet from the point of install, it seems there's a totally separate process required to get the "warranty". So instead we have the standard manufacturers warranty...
But this is where it's extraordinary - that warranty they claim is from the point which the merchant first had it in stock !!! Not when we bought it, or installed it !! And guess what, that stock date was just outside 2 years !! So we have no warranty at all, for a boiler that's less than 8 months old.
Welcome to Viessmann. Appallingly unreliable products. Appalling service. You simply couldn't make it up.
3 weeks ago
Viessmann Limited has a
4.3
average rating
from
1,036
reviews
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