I have been a user of VideoScribe for many years. I purchased a lifetime license years ago and the full SVG Studio for assets. The team at VideoScribe has always been awesome to work with and very responsive. Barry is always responsive and very helpful. He really cares, you can tell in how he works to resolve issues. I love the toolset and the improvements they keep making are super helpful. Once you get the hang of it its really easy to use. I did struggle a bit to get making high quality scribes because I am not as artistic some of the really cool samples on their web site... but I am getting there. a quick story, I first installed in my iPad years ago.. on my way to bed ..and started goofing around with it. I was so excited I woke up several (4) times to work on my first scribe during the night.. (yes I am married. Sadly for my wife she is married to me) by early morning I was so excited to share my evenings work with her.. (she was less excited than I, lets just say). But it was a masterpiece. She did go back to sleep. Anyway, I have been hooked ever since. Try it you will be too. it's kind of addicting.