Ordered a £500 shower cabin. Arrived on a giant pallet 1.2m x 1.2m x 2.0m DAMAGED!! Had to get a hammer and crowbar to open everything only to find a panel was damaged and looked like it was loaded like that!! Almost a month from the date of order I am still waiting for my refund. Victorian Plumbing make false promises and never do what they say. Ive had to chase constantly. Ive now had to open a case with Paypal and its looking like its the only way i'll get my money back. Another point is the product also looked really poor quality, cheap and badly made of very flimsy plastic. My advice - try one of the 100's of other online retailers, they can only be better!!