Very disappointed with this company, due to their poor or non existent after sales service!
Having ordered 2 x bathroom mirrored cabinets on their website 1 x 2 door and 1 x 4 door , they were delivered within 5 days, the 2 x cabinets were stood on end on a pallet, and wrapped together with black plastic, along with pieces of rough wood, the 4 door which is nearly 2 meters long stuck up in the air so it would fit open the pallet!
the 2 door was fine but although one side of the box looked OK the back of it looked as though it had been on the bottom of a stack on a wet warehouse floor as it was filthy and damaged, upon opening the carton the top of the cabinet had a crack from back to front!
so reported it on their website which said they would get back to me within 5-7 days ! as they weren't answering the phone except to trade customers - 9 days on still no contact.
Absolutely APALLING service. have had to report to credit card company for resolution.
3 years ago
Victorian Plumbing has a
4.5
average rating
from
19,555
reviews
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