Absolutely awful company. we ordered a complete bathroom through them. Missing parts in boxes - I have a cabinet with no fixings inside the box !!! - £252 no use I have Orchard shower tray riser system for quadrant anti-slip shower trays - £105 missing Orchard 6mm right handed offset quadrant shower missing support pole - £385 missing Bath leg supports missing. No customer service as over 72 hours after delivery. The complete order was £2600. We ordered in good time for the bathroom to be fitted and employed a bathroom fitter to install. Who would go through every item a week before the fitting was due to commence ??? They had to be stacked in our spare bedroom until required. Bunch of thieves