Order placed, payment made and confirmed that the item was in stock. They phoned me with a delivery date which we agreed on. The evening prior to expected delivery, the courier emailed to give me a 2 hour time slot. The next morning, courier emailed me to say they hadn't received the goods from the supplier. I spent the rest of the day emailing and calling the supplier to try to find out what happened. Absolutely no response from them at all apart from a support ticket. The phone line - all I got was music. No customer service at all. I am left still awaiting replies from the supplier and no idea when or, indeed if, the order will be delivered.